Plans
One unit: a cancellation session opened
All three plans run the same engine; they differ only in monthly session capacity, project count and support level. Every account starts with a 7-day free trial. We do not ask for a card, and nothing is charged when the trial ends.
Pricing
Per cancellation session opened
A session counts even when no offer is shown. Sessions that fail on a technical error do not count.
Starter
Core retention infrastructure for small SaaS teams
$19/mo
7-day free trial, no credit card
Start free- 100 cancellation sessions / month
- 1 project
- Stripe Connect and hosted cancellation flow
- Cancellation reason survey
- 3 offer types: % discount, free billing cycle, 30/60/90-day pause
- Rule-based offer matching and eligibility rules
- Real offer application on Stripe
- Financial impact and invoice preview
- Core analytics and test mode
- Audit, consent records and quota management
- Email support
Growth
Most popularMore capacity for growing SaaS companies
$49/mo
7-day free trial, no credit card
Start free- 500 cancellation sessions / month
- 3 projects
- Everything in Starter
- Advanced rule-based offer matching
- Session details and filtering
- Analytics and export
- Stripe offer application tracking
- Reconciliation and failure handling
- Tenant notifications
- Priority support
Scale
For SaaS companies with higher cancellation volume
$99/mo
7-day free trial, no credit card
Start free- 2,000 cancellation sessions / month
- 10 projects
- Everything in Growth
- Advanced analytics and export
- Detailed tracking of offer application and recovery
- Audit logs
- Billing and quota management
- Tenant notifications
- Priority support
The trial starts the moment you sign up and runs for 7 days. We do not ask for a card. When it ends nothing is charged: offers simply stop being shown while your cancellation page keeps working. Pick a plan in the dashboard whenever you want to continue.
Prices are monthly, in USD, excluding tax. When the quota runs out the cancellation page stays open; only offers stop showing and the customer goes straight to your own cancellation flow.
Add-on session credits
Bought as a one-off when you exceed your quota. Credits never expire at the end of a period and are only consumed after the plan allowance runs out.
- 100 sessions$15
- 250 sessions$32
- 500 sessions$55
Credits never expire at the end of a period and are only used once the plan allowance runs out. They are the way to cover an overage without changing plan.
Plan changes
Upgrades take effect now, downgrades at period end
The two directions are deliberately asymmetric: you get capacity the moment you pay for it, and you keep the period you already paid for until it ends.
- 01
An upgrade takes effect immediately
The new capacity opens at once and the difference is invoiced at the same time. You do not wait for the period to end; the quota rises there and then.
- 02
A downgrade takes effect at period end
Your current plan runs unchanged to the end of the period you paid for, and the new plan starts on that date. The change shows as scheduled and you can cancel it up to that date.
- 03
Project count before a downgrade
If you are over the target plan's project limit the downgrade cannot start. You have to close the extra projects first; otherwise you would end the period above the limit.
- 04
How does the free trial work?
The trial starts the moment you sign up and runs for 7 days. We do not ask for a credit card: you can finish setup, connect your project and open real cancellation sessions without entering one. During the trial the limit that applies is your plan's own monthly quota; there is no separate trial allowance. When the 7 days are up nothing is charged automatically: offers stop being shown, your cancellation page stays open and your customers go straight to your own cancellation flow. Pick a plan in the dashboard whenever you want to continue. A reminder goes out a few days before the trial ends. Sessions opened in test mode are not counted against your quota and do not enter analytics.
Quota
A full quota never closes the cancellation page
Stopping is always soft. Closing the page outright would leave your customer unable to cancel their subscription.
- 01
Plan allowance first, then credits
Within a period the plan's monthly session allowance is consumed first; once it runs out, purchased credits take over. The credit pool does not reset at the end of a period and carries across periods.
- 02
What happens when the quota runs out
Only offers stop being shown. The cancellation page keeps working and the customer goes straight to your own cancellation flow; the session is recorded as over quota.
- 03
Which sessions count
A session counts even when no offer is shown. Sessions opened in test mode are deducted neither from the monthly quota nor from the trial allowance, and do not enter analytics.
- 04
Payment status works the same way
An account whose trial has ended — on days or on sessions — whose card has not been collected yet, who cancelled the subscription themselves, or whose payment is overdue is not cut off either: the page stays open and only offers stop being shown.
You are notified in the account when 80 percent of the allowance has been used and again when it runs out — the trial sessions while the trial is running, the monthly quota once you are on a plan.
Turn the cancel button into a second chance
Connect Stripe, define one offer, redirect the button. Every cancellation you miss today is a question you'll never get to ask.